Whimsical Winds Wind Chimes is committed to transparency and choice.
Information We May Gather
What information is collected on our Website is summarized into six general categories.
The following explains what we collect, why we collect this information, and how we use it.
1. General Tracking Information
We keep track of the pages visited by each user. Our Web server automatically requests and collects some information when you request pages from our server, including your IP address, the browser you are using, the operating software you are using (Windows XP, Vista, etc.), and your display resolution.
We also use Goggle Analytics to collect the same visitor profile.
Your IP address is a number that is used by computers connected to the Internet to identify your computer so that data (such as the Web pages you request) can be sent to you. Your browser, operating software, and display resolution is used so that our web store can be properly displayed for you.
If you place an order with us, we record your IP address and send that information to our payment processor to prevent online fraud.
We also aggregate this data in web server logs, with data on the pages visited by other users to track overall visitor traffic patterns. We use this information to improve our site by making it more responsive to the needs and preferences of our users. None of this information identify's you personally.
2. Click Path Tracking
Using cookie technology, we track your click path through our site. We use this information to help customize your visit to our site.
WhimsicalWinds.com does not require the use of or require our visitors to have Cookie enabled browsers, but you must enable cookies to use our online checkout. If you do not wish to, or are unable to enable cookies, please call us: 1-800-853-0679 to place your order.
3. Registration Information
In order to register on our site, you must provide your:
- First and Last Name
- Mailing Address
- E-Mail Address
- Home Phone Number
- ZIP Code
- Log-In ID
Registration is not required to visit our website, and is not required to place an order with us through our website. This is a optional service provided by WhimsicalWinds.com. Please use our Guest Checkout, or call us: 1-800-853-0679
If you chose to register on our site, you will always have access to your information. You will have access to your orders, shipping information, and your contact information. You may at anytime instruct us to remove your registration from our records. Please contact us at firstname.lastname@example.org
4. Ordering Information
If you choose to purchase products from our site, you will need to provide the following information so that we can fulfill your order:
- First and Last Name
- Contact Phone Number(s)
- Shipping Address
- E-mail Address
We use this information for the purpose of fulfilling your order.
We do NOT sell to any third party under any circumstances any of the personal information you provide to complete your order. We request a contact phone number in case one of our customer service representatives would need to reach you, such as in order to arrange a delivery time.
We request your e-mail address because we send a e-mail message acknowledging receipt of your order. This message contains the list of items you purchased, a reference number, delivery method and the total amount of items requested, but it does NOT contain your credit card number. We may also send you a eMail with your shipping tracking information, or we may provide your eMail and Phone number to our shipping company so that they may make delivery, and provide you with other information to assist them in making a delivery to you.
5. Credit Card Information
If you choose to use a credit card online, we do not receive and we do not have access to any of your credit card information.
If you give us your credit card information over the phone, we use it to complete processing of your order only. We do not store this information, and once your order has been processed, we no long have record or access to this information.
6. eMail newsletter.
In return for making a purchase or registering at our site, we offer to keep you informed of new and ongoing benefits, exclusive sales and promotions and other customer-only benefits. We appreciate any additional, optional information you are willing to share with us. This optional information helps us tailor your experience at our site, showing you content that we think might be interesting to you. Depending on the information you give us, we will also provide you with relevant information, gift ideas, and other special offers.
If you make a purchase at WhimsicalWinds.com, we include you in our list to receive email updates about special offers, new products and services, and relevant information.
We do NOT give or sell your eMail address to any third party under any circumstances at any time.
Customer Confidentiality Policy
Our Customer Pledge
Let us assure you:
- We will not telemarket to you.
- We will never give or sell your information to others.
- Your participation is completely voluntary.
- We value your business and respect your privacy.
- We understand that many consumers are concerned about security on the Internet. The Web server here at WhimsicalWinds.com is designed for Internet commerce, and employs industry standard methods of protecting the security of information sent over the site. This statement describes the technologies we use.
- We want you to be able to shop at the WhimsicalWinds.com with confidence. Of course, if you would rather order products by telephone, you can call us at 1-800-853-0679.
The information you send to us is secure while it is being sent.
We strive to protect the security of the information you send to us while it is en route to our site. Every page of the WhimsicalWinds.com site on which information is exchanged between you and WhimsicalWinds.com employs Secure Sockets Layer technology. Secure Sockets Layer, or SSL, is a secure and encrypted method of communicating between your browser software and our Web server. SSL is the most common method of secure communication used on the Internet, and SSL technology is built into most major browsers. When you provide information or place an order with us, the information is sent to us via this secure, encrypted SSL connection. A quick method of identifying a secure Web page is to look at the address of the page. Secure pages will usually appear with an address that starts with "https://" rather than the standard "http://".
Security Questions or Comments
We are committed to providing a secure, friendly site where customers can shop without undue concern over security. When we receive your information, we use commercially reasonable efforts, including the measures described above, to protect the security of your information on our systems. However, no data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure. Therefore, we do not warrant or ensure the security of any information sent to us online. If you have any questions, comments or concerns, please contact us via e-mail at sales@whimsicalWinds.com or toll free at 1-800-853-0679.